1. Introduction

Welcome to Carter Immigration Consulting LLC (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please discontinue use of our website and services immediately.

2. Scope of Services

Carter Immigration Consulting provides immigration consulting, document preparation, and related support services.
We are not a law firm, and our services do not constitute legal advice. Any legal representation is handled exclusively by licensed attorneys where applicable.
Clients acknowledge that they are engaging our services for assistance with documentation, strategy, and case management—not for legal counsel.

3. Use of Website and Services

By using our website or services, you agree to:

Provide accurate, complete, and truthful information.

Use our services only for lawful purposes.

Not copy, distribute, or misuse any content, forms, or materials from our website.

We reserve the right to deny or terminate access to our website or services if misuse or abuse is detected.

4. Client Responsibility

Clients are responsible for:

Reviewing and verifying all information before submission.

Ensuring timely communication and document delivery.

Paying all agreed fees in accordance with invoices or agreements.

Failure to provide accurate or timely information may delay or affect the outcome of your application. Carter Immigration Consulting is not liable for errors arising from client-provided information.

5. Payments and Refunds

Payments are due before services are initiated, unless otherwise agreed in writing.
All payments are processed securely through approved payment systems.

Our Refund and Cancellation Policy applies to all service agreements:

We offer a 45-day money-back guarantee for refundable services.

The initial deposit is non-refundable.

Refunds are not available after your application has been filed or certified with a government agency.

Refund requests must be made through our online refund request form or by emailing [email protected].

6. Cancellation Policy

If you cancel without submitting a refund request, a minimum $80 cancellation fee may apply.
If your payment is under dispute without following our refund process, we reserve the right to contest the full payment amount.

For complete details, please refer to our Refund and Cancellation Policy section.

7. Limitation of Liability

Carter Immigration Consulting will not be liable for:

Delays or denials caused by government agencies or third parties.

Errors or omissions in information provided by clients.

Any indirect, incidental, or consequential damages arising from the use of our services or website.

Our maximum liability is limited to the amount paid for the specific service in question.

8. No Guarantee of Outcome

We strive for the highest success rate, but we cannot guarantee approvals or specific outcomes from government agencies.
Final decisions are made solely by U.S. government authorities (e.g., USCIS, Department of State, or Immigration Court).

9. Intellectual Property

All website content, including text, graphics, logos, and materials, is the property of Carter Immigration Consulting LLC and protected under copyright law.
Unauthorized use, duplication, or modification is strictly prohibited.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, United States.
Any disputes will be handled exclusively in the appropriate courts within the State of Florida.

12. Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website constitutes acceptance of these changes.

13. Contact Information

For questions or concerns about these Terms and Conditions, please contact:

Carter Immigration Consulting LLC
📍 Panama City Beach, Florida
📧 [email protected]
🌐 www.carterimmigrationconsulting.com